Nepal Telecom (NT), formerly known as Nepal Telecommunications Corporation (NTC), is the largest and oldest telecommunications service provider in Nepal. As a state-owned enterprise, it plays a crucial role in connecting millions of Nepalese citizens through mobile, internet, and landline services. With a strong nationwide presence, Nepal Telecom has been a key driver of digital transformation in the country.
History and Evolution
Nepal Telecom’s journey dates back to 1913, when the first telephone service was introduced in Nepal under the Rana regime. However, structured telecommunication services began in 1962 with the establishment of the Ministry of Communication.
- 1975: The Telecommunication Department was formed.
- 2032 BS (1975 AD): The Nepal Telecommunications Corporation (NTC) was established under the Telecommunication Act 2032.
- 2004: NTC was transformed into Nepal Doorsanchar Company Limited (NDCL), commercially known as Nepal Telecom, as part of a corporatization process.
Since then, Nepal Telecom has expanded its services, embracing modern technologies like 4G LTE, fiber internet, and cloud services.
Services Offered by Nepal Telecom
Nepal Telecom provides a wide range of telecommunication services, including:
1. Mobile Services
- GSM Mobile (2G, 3G, 4G LTE): NT offers nationwide coverage with 2G, 3G, and 4G services.
- Prepaid & Postpaid Plans: Affordable voice, SMS, and data packages.
- International Roaming: Available in multiple countries.
2. Internet & Broadband Services
- ADSL & Fiber Internet: High-speed broadband under the Nepal Telecom FTTH (Fiber to the Home) brand.
- Wireless Internet (CDMA & WiMAX): Previously offered, now largely replaced by 4G and fiber.
- 4G LTE Data Services: Expanding coverage with competitive data plans.
3. Landline & PSTN Services
- Traditional landline services for homes and businesses.
- ISDN & Leased Line for enterprises.
4. Value-Added Services (VAS)
- Hello Tunes (CRBT)
- SMS & MMS Services
- Mobile Banking & Wallet Integration
- Cloud Services & Data Centers
Market Position & Competitors
Nepal Telecom holds the largest market share in Nepal’s telecom sector, competing primarily with:
- Ncell (Axiata Group) – The second-largest telecom provider.
- Smart Telecom – A smaller player focusing on data services.
- Others (UTL, CG Net) – Limited market presence.
Despite competition, NT remains dominant due to its nationwide coverage, government backing, and affordable pricing.
Challenges Faced by Nepal Telecom
- Competition from Private Operators: Ncell’s aggressive marketing and data packages pose a challenge.
- Infrastructure Limitations: Rural areas still lack high-speed internet.
- Bureaucratic Delays: Being a state-owned company, decision-making can be slow.
- Technological Upgrades: Need for rapid 5G adoption to stay competitive.
Future Prospects & Expansion Plans
- 5G Rollout: Nepal Telecom is preparing for 5G trials in the near future.
- Fiber Optic Expansion: Increasing FTTH coverage across urban and rural areas.
- Digital Nepal Framework: Supporting government initiatives for a digitally connected Nepal.
- Enhanced Customer Service: Improving digital platforms for billing, support, and service management.
Nepal Telecom remains the backbone of Nepal’s telecommunications sector, serving millions with reliable connectivity. While challenges like competition and infrastructure gaps persist, NT continues to evolve with new technologies. As Nepal moves toward a digital economy, Nepal Telecom’s role will be more crucial than ever.